When you use our website or participate in our auctions, we may collect the following data:
- Name and contact information (address, phone number, email)
- Date of birth
- Login credentials and account info
- Business information (company name, VAT number, Chamber of Commerce number) if bidding as a business
- Payment and billing data
- IP address and device information
- Bidding and purchase history
- Preferences and communication settings
2. Why do we collect this data?
We process your data for the following purposes:
- To create and manage your account
- To execute purchase agreements (e.g., payments, shipping, invoicing)
- To keep you informed about your bids and auctions
- To improve the website and analyze usage
- To comply with legal obligations (e.g., tax regulations)
- For marketing purposes, such as newsletters and personalized offers (only with your consent)
3. How long do we keep your data?
We do not retain your data longer than necessary to fulfill the purposes described above.
- Account data: as long as your account is active or until you request deletion
- Billing/transaction data: at least 7 years (per tax law)
- Newsletter subscriptions: until you unsubscribe
4. Do we share your data with third parties?
We only share your data when necessary:
- With logistics partners (for delivery/shipping)
- With payment processors
- With IT providers (for platform security/maintenance)
- With government authorities if legally required
We sign data processing agreements with all third-party processors to ensure your privacy.
5. Cookies and similar technologies
Our website uses cookies and similar technologies to enhance your experience and collect anonymous statistics.
- Functional cookies: for essential site features (e.g., login, cart)
- Analytical cookies: to monitor and improve usage
- Marketing cookies: for personalized offers (only with consent)
See our separate Cookie Policy for more info.
6. How do we protect your data?
We implement appropriate technical and organizational measures to protect your data from loss or unauthorized access, including:
- Secure connections (SSL)
- Restricted access to personal data
- Regular backups and security updates
7. Your rights
You have the right to:
- Access your personal data
- Correct or delete your data
- Restrict data processing
- Object to data usage
- Transfer your data to another provider
You can make a request via (email address). We will respond within 30 days.
8. Complaints
If you're dissatisfied with how we handle your data, please contact us via (email address).
You also have the right to file a complaint with the Dutch Data Protection Authority.
9. Changes
We reserve the right to amend this privacy statement. The most current version will always be published on our website. We recommend reviewing it regularly.
Contact
For questions or requests regarding this policy, please contact us at (email address).
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